To be known by our customers and others for high quality municipal services
To provide public services that meet or exceed the expectations of citizens.
To improve the quality of life in the community by a sincere commitment to the ideals of public service.
To be creative and innovative in our approach to the needs of citizens, recognizing the trust and confidence that our citizens place in us as caretakers of governmental services.
To be efficient and effective and use wisely the public resources we are entrusted to manage.
Core Values and Beliefs
We respect the individual, and believe that individuals who are treated with respect and given responsibility respond by giving their best.
We require complete honesty and integrity in everything we do. We do the right thing.
We make commitments with care, and then live up to them.In all things, we do what we say we are going to do.
Work is an important part of life, and it should be fun and meaningful. Being a good employee does not mean stuffy and boring.
We love to compete and we believe that competition brings out the best in us.
We are frugal. We guard and conserve the company’s resources with at least the same vigilance that we would use to guard and conserve our personal resources.
We insist on giving our best effort in everything we undertake. Furthermore, we see a huge difference between “good mistakes” (best effort, bad result) and “bad mistakes” (sloppiness or lack of effort).
Clarity in understanding our mission, our goals, and what we expect from each other is critical to our success.
We are believers in the Golden Rule. In all our dealings, we will strive to be friendly and courteous, as well as fair and compassionate.
We feel a sense of urgency on all matters related to our customers. We own problems and we are always responsive. We are customer-driven.