The Residential Sanitation Division services over 17,500 residential customers, providing once-a-week collection of garbage, curbside recycling and yard waste. Each is picked up by a different truck and at different times. The monthly fee for residential pickup is $19.50.
To sign up for residential service, please contact the Customer Service Division of the Finance Department at 229-259-3510. The Customer Service Division is located at 102 N. Lee Street.
To inquire about your collection day, to order a roll-out or recycle bin, to report a missed garbage, recycle, bulk-item pickup, or to report a dead animal, please call the Public Works Dispatch Office at 229-259-3590.
- For questions regarding your sanitation charges, call 229-259-3588.
- For questions regarding your water bill, call 229-259-3510.
- For any other public works related concerns, call 229-259-3585 or 229-259-3599.
Residential Garbage Collection
Residential household garbage is collected once a week, Monday–Friday. Household garbage is not collected on Christmas and New Year’s Day. On these holidays, your garbage will be collected on the next day.
All garbage must be bagged and securely tied. Excess garbage must be containerized in an additional can. Your container should be placed at the curb by 5 a.m. the morning of your collection day, and your empty container must be removed from the curb no later than noon the day after your collection. Failure to remove your roll-out from curbside may result in a $10 fine for each day your roll-out remains curbside.
Remember that household garbage is collected by workers, so please properly dispose of these items. Glass can shatter and cut, medical waste can transmit diseases, and chemicals can burn or blind.
One roll-out is provided for each residence free of charge. All roll-outs and recycle bins are assigned by address and are the property of the City of Valdosta. If you should move, the roll-out and recycle bin must remain at your former residence.
Report stolen containers to the Valdosta Police Department office by calling 229.242.2606. Once you receive a case number, please contact our Customer Service Division for a replacement roll-out at 229-259-3590.
Walk Up Service
If you are unable to put your container out due to a physical limitation, we offer a "walk up" service. This service is provided to the elderly or any customers who may have disabilities or handicaps that prevent them from being able to roll out their container. Our staff will walk up to the residence and roll out the container, dump it and return it. To qualify, your doctor must provide a letter on his/her letterhead stating that your condition prevents you from rolling your container to and from the curb. This information can be mailed to our office or faxed to 229-259-5447.
Once we receive written documentation, a yellow arrow will be painted at the curb at your residence and your information will be added to our special services list.
The City of Valdosta encourages residents to reduce, reuse and recycle. Bins are provided for recycling commodities. We ask that containers be rinsed out and cardboard be broken down prior to being placed curbside. Failing to place items in the recycle bin or break down cardboard could delay the pickup of your recycled materials. View more information about Recycling Services.
Residential Yard Trash
Yard trash is also scheduled for pickup on the same day as your garbage collection. Yard trash includes plant clippings, tree branches, grass clippings and leaves. Place this trash on the curb or city right-of-way (not in the street or gutter). The maximum length of limbs is 4 feet in length and 4 inches in diameter; limbs cannot exceed 35 pounds. Do not mix with garbage, litter or other rubbish.
NOTE: Yard trash piles which contains litter or other forms of garbage or piles larger than 4 ft x 8 ft. x 5 ft. will be assessed with a $45.00 fee. Piles larger than 6 ft. x 10 ft. will be assessed with a $90.00 fee.