Service Outage for Payment & Online Permit Application Programs due to System Upgrade

The City of Valdosta is experiencing a service outage for its New World and E-Suite programs that are used by citizens to pay utility bills and/or apply for building permits. The service is down momentarily due to system upgrades.

On Wednesday, Jan 8, from 8 a.m. to 5 p.m., IT staff will be working on the systems. Please note that some of payment and application services will be offline for a brief moment as crews work to upgrade them.

For more information, please contact the Public Information Office at 229-259-3548.