City of Valdosta Issues December 30 COVID-19 Update on Services and Facilities

City of Valdosta Issues December 30 COVID-19 Update on Services and Facilities

The local Department of Health stated that on December 30, 2020, stating in the last two weeks, our 10 county district COVID-19 positivity has increased from 15 to 27 percent. Until further notice, all city facilities will be closed to the public beginning on January 1, 2021. This includes Municipal Court, City Hall, Utilities, Public Works, the City Hall Annex, and Mathis Auditorium. 

Consistent with guidance on limiting the spread of COVID-19 through social distancing, we ask you to please communicate with our staff over the telephone and online. Visit the City’s website at for information on services, forms, or other items you need. Staff email addresses are also available online to conduct business via email.

The lobby of the Customer Service Department is closed. We ask citizens to pay at the drive-through, over the phone, at the dropbox in the Customer Service parking lot, or through the website. Customer Service has placed signs on their doors asking customers to use the drive-thru. We also have a walk-up window located on the Northside of the building for assistance with new sign-ups for utility services and business and liquor licenses. Customer Service can be reached by phone at 229-259-3510 or email

Sign-ups and Disconnects are also being handled through the walk-up window on the Northside of the building or can be sent to our email

There are two drive-thru lanes available for payments only. We are taking credit cards and not requiring the bill for payments.

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