March 17 Update on Valdosta’s Response to COVID-19 (Coronavirus)

The City of Valdosta will be making some operational adjustments for the next several weeks to safely serve our community and ensure the health and welfare of our citizens, customers and employees. As such, City Hall, City Hall Annex, Public Safety and our Utilities/Public Works offices will have limited access through at least Friday, March 27, 2020. During this time, customers are encouraged to work with staff by phone, email and of course utilizing the City's website.

Customers may reach the Utility Department by calling 229-259-3592. New utility service can be started online here. Applications to discontinue services can be started online here. Customers may pay their utility bills online, pay by phone, or utilize the drive up drop box in the parking lot across from City Hall. The City will not disconnect services due to the COVID19 Pandemic. The lobby of the Customer Service Department will remain open but we ask citizens to limit face to face interactions to matters that cannot be resolved over the phone or through email/website.

The Municipal Court office will be closed to the public for the next 30 days. Court staff will continue to be available by phone at 229-293-3171 and citations may be paid online here. Court dates for March are being reset for a future date. Municipal Court staff will be in communication with any individual whose case is impacted by this closure.

For emergencies or to file a police report, please contact 911. For all other items, please call the Police Department at 229-242-2606.

For all other services, please reach out to the main City Hall number at 229-259-3500 or utilize our website

As a reminder, The Valdosta Click 'N Fix app can be used to report local service requests - such as potholes, damaged street signs and other issues that need attention. The app can be downloaded through the Apple App Store or Google Play Store. You can also access the web version of Valdosta Click N Fix on our website under the “Report a Concern” icon.

We will continue to monitor health advisories and any requirements placed upon local governments by the Georgia Department of Public Health. To keep up to date on current health related information, we encourage you to visit one of the websites listed below.

Georgia Department of Public Health:
Center for Disease Control:
World Health Organization:

The City of Valdosta is here to serve its residents and businesses and will continue to update information on its website ( and via social media (Facebook, Twitter, and Instagram).