Records Technician

Description

Position Title: Records Technician
Division: Support Services
Salary: $35,536.79
Hourly Rate: $17.08
Department: Police Department
Pay Grade: 10
Location: Valdosta, Georgia
Closing Date: November 30, 2023

Overview

This position performs technical duties in the maintenance of department records.

  • Answers telephone and greets citizens; provides information and assistance; prints requested reports; receives open records and other requests; accepts payments.
  • Works the front desk to assist, or in absence of, the front desk clerk. May have to adjust schedule to assist in covering weekends, holidays, and nights.
  • Enters citations traffic, city ordinance and animal control citations.
  • Enters, clears, and reviews information in the GCIC and NCIC databases.
  • Performs GCIC/NCIC validations.
  • Performs probation warrant entry.
  • Runs criminal and driver histories through GCIC/NCIC.
  • Prepares a variety of regular and special reports to include monthly reports.
  • Maintains, updates, scans, and files reports, records and other data.
  • Performs all other duties as assigned.

Qualifications

  • Excellent customer service skills and communication skills.
  • Strong attention to detail in all tasks performed.
  • Problem solving skills.
  • Knowledge of City and departmental policies and procedures.
  • Knowledge of computers and software applications (with training).
  • Knowledge of GCIC and NCIC guidelines.
  • Knowledge of open records laws.
  • Skill in prioritizing and organizing work.
  • Skills in use of computers, copier, facsimile machine, and scanners.
  • Skill in oral and written communications.

Applications

Please complete a City of Valdosta Application form and email it to covhr@valdostacity.com to be considered for the position you are interested in applying for. An application must be submitted for each position you are interested in. A resume and cover letter may be attached as additional information only. You may apply in person at the City of Valdosta Human Resources Department, 216 East Central Avenue, Valdosta, GA 31601.

Sorry, no phone calls, please.

The City of Valdosta offers a competitive salary with an excellent benefits package. The City is an Equal Opportunity Employer and an E-Verify employer. For more information, go to http://www.uscis.gov/e-verify/employees/e-verify-overview.